Network Support

Whether your network consists of 5 or 100 computers, downtime hurts. It’s imperative that all components are well maintained, from your workstations through to your servers. Full time IT staff may not be a reality for small and medium businesses, but we can help. JMR is your off-site, part time IT department with full time experience.

The web and email are now an essential part of your day to day business. We can help you get the most out of the Internet while ensuring that your network has the protection you need. If you don’t have a fully tested back up solution you could be in for an unpleasant surprise. We can help protect your business from a costly or unrecoverable loss of important information.

These are just a few of the many IT concerns facing small and medium businesses today. JMR’s years of network support experience can protect your investment in computer technology, minimize downtime and provide your business with the tools it needs to flourish.

Service Features:

  • 24×7 Help Desk support and problem tracking
  • 24×7 Network health monitoring
  • On site technical support service
  • Remote technical support service
  • Server installation, updates and maintenance
  • Software license compliance auditing
  • Packaged software installation, updates and maintenance
  • Router, firewall and switch maintenance
  • Physical network wiring assessment and support
  • Network security and anti-virus solutions
  • Anti-spam solutions
  • Network fax and printing services
  • Network attached storage and backup

Experience In:

  • Microsoft Windows based networks and servers
  • Windows, Linux and Mac OS X workstations
  • Microsoft Active Directory
  • Microsoft Exchange Server
  • Microsoft SQL Server
  • Sybase SQL Anywhere
  • Pervasive SQL Server
  • MySQL